Luxury online- Expect change as brands take more control, says strategy guru

He rates the online operations of key players like Net-A-Porter, Mytheresa and Matchesfashion highly, but he says too many brands are falling behind.Yet Wolff also feels that while it’s easy to criticise luxury brands for being slow to the online party, their reticence has been understandable, as has the variable quality of user experiences on their sites. 

“Historically luxury busines…

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Why Trust Facebook- It’s a Hard Question for Mark Zuckerberg to Answer

On Friday morning, Facebook executives faced yet another painful news cycle. Three days earlier, the engineering team discovered a security issue affecting roughly 50 million user accounts. Out of an abundance of caution, the company said on Friday as it revealed the hack, Facebook took action to shore up security not only for those accounts but 40 million others as well.

The issue at han…

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